Get to Know Reliable Consulting Group

The RCG Difference.

Established in 2018, Reliable Consulting Group, LLC is a Youngstown, Ohio-based insurance agency specializing in individual health plans, Medicare options, and employee benefits. We guide clients through navigating insurance choices and finding the best plans to fit their needs, working with various carriers for optimal coverage. Our team members and partners are here to assist you in your insurance decisions and make your life easier. Our energy, innovation, and deep expertise drive our focus on solving problems and achieving real results.

Dee McFarland

Benefits Consultant/Owner

With over 30 years of experience, Dee is a trusted health benefits consultant dedicated to serving employers, individuals, and families throughout the Mahoning Valley. She specializes in designing and administering employee benefits, educating clients on compliance, and helping individuals find the right coverage, including Medicare Advantage and Individuals Plans on the Federal Marketplace.

Dee’s career is built on a foundation of service and expertise. After earning her degree in HR/Business Management from Kent State University, she became a licensed agent and honed her skills at a prominent local agency. Prior to founding Reliable Consulting Group, Dee also served as an Employee Benefits Consultant with Assured Partners Consulting. Her deep industry knowledge is matched only by her commitment to her clients, ensuring they receive clear, unbiased advice tailored to their unique situations.

A lifelong resident of the area, Dee’s dedication extends deep into the community. Her leadership roles are extensive, including serving as President of the Western Reserve Ohio Chapter and the Ohio Chapter of the National Association of Benefits & Insurance Professionals (NABIP). She is also the Past President of the Youngstown Business & Professional Women’s Club, Vice President of the YBPW Centennial Scholarship Fund and proudly supports many charitable organizations in the Valley.

Dee resides in Salem and is the proud mother of two grown sons.

For a clear, professional consultation on your health insurance needs, contact Dee today.

Lyda (Lyddy) Jones

Benefits Consultant

Lyddy is a board member and the current secretary of the Western Reserve Ohio Chapter of National Benefits & Insurance Professionals, where she is proud to advocate for her clients and deepen her knowledge of her industry. She remains passionate about her work and is proud of the positive impact she has made. She is committed to continually learning, growing, and serving the people around her.

Lyddy is a lifelong resident of East Palestine, Ohio and a member of the local Garden Club, a passion that connects her with both nature and her community. When she’s not at work, Lyddy’s heart belongs to her grandchildren, who bring immeasurable joy and laughter to her days.

Erin (Koon) Darby

Erin (Koon) Darby

Benefits Consultant

Erin began her insurance career in 2015 as an administrative assistant in Hiram, OH. It was there that she discovered her passion for helping others navigate their insurance needs, with a focus on Medicare. Over the years, Erin has grown her expertise in employee benefits by consulting employers to design comprehensive health benefits packages and educating their employees about their coverage.

In addition to group benefits, Erin also specializes in individual health insurance plans, Medicare standalone products, individual/family standalone coverage, and travel insurance. She obtained her health insurance license in 2016 and since remained committed to serving her clients and communities with integrity, education, and compassion.

Erin spent two years working at a Field Marketing Organization, where she supported and served as a resource for insurance agents. This experience helped her expand her professional reach and ultimately led to the growth of her own business. She is an active leader in her field and currently serves as a board member and the Treasurer of the Western Reserve Ohio Chapter of the National Association of Benefits and Insurance Professionals. She is also a proud member of the Youngstown Business and Professional Women’s Club.

Erin resides in Champion, OH with her husband, Jimmy and stepson Dairek. She is the proud mother of three adult daughters-Hannah, Hayley, & Emma and shares their home with their beloved dog, Larkin.

The Value of a Benefits Broker.

Brokers are paid by the insurance carriers, so their service is free to the consumer. A benefits broker must be a licensed professional in the state in which they sell insurance, and they must go through extensive training to earn their license. They are required to continue their training on an annual basis.

Benefits brokers help individuals and business owners understand all their options and can often customize a package unique to the customer. They help determine the insurance types that best fit your needs and recommend plans that give you the best coverage for your dollars spent.

A benefits broker can:

  • Present plan options from multiple insurance carriers
  • Compare the pros and cons of the different insurance plans
  • Facilitate enrollment into a plan
  • Understand the continually changing insurance legislation
  • Provide ongoing service representing your needs to the insurance carrier
  • Review your insurance policy annually and facilitate renewal if necessary


Let RCG make finding, purchasing, and maintaining health insurance easier!