Get to Know Reliable Consulting Group

The RCG Difference.

Established in 2018, Reliable Consulting Group, LLC is a Youngstown, Ohio-based insurance agency specializing in individual health plans, Medicare options, and employee benefits. We guide clients through navigating insurance choices and finding the best plans to fit their needs, working with various carriers for optimal coverage. Our team members and partners are here to assist you in your insurance decisions and make your life easier. Our energy, innovation, and deep expertise drive our focus on solving problems and achieving real results.

Dee McFarland

Benefits Consultant/Owner

Professional Background

Dee consults with employers to design and administrator employee benefits and wellness plans, specializing in educating employers about employee benefit packages and compliance, as well as employees and individuals about their health benefits and insurance in general. She is certified to sell Medicare Advantage plans and individual plans on the Federal Marketplace, as well.

Dee began her career while still in high school, as a student of the Occupational Business Education program at Salem High School, where she worked as an Administrative Assistant for Loudon Ford in Salem. She then worked for an insurance agency in Salem, where she dealt with all aspects of the business while pursuing her degree in HR/Business Management. After graduating from Kent State, Dee became a licensed insurance agent and has over 30 years of experience. Prior to founding Reliable Consulting Group, Dee spent five years as an Employee Benefits Consultant with Assured Partners Consulting (APC), formerly National Healthcare Access, in Boardman.

Community Involvement 

Dee developed a passion for wellness and encouraging young people, especially women, to live up to their potential. She is a Board Member and current President of the Western Reserve Ohio Chapter of National Association of Benefits & Insurance Professionals, President-Elect of the Ohio Chapter of the National Association of Benefits & Insurance Professionals, Past President & current Scholarship Chair of Youngstown Business & Professional Women’s Club, Vice President of the YBPW Centennial Scholarship Fund and a current member of Salem Area Chamber of Commerce. Dee previously served as a board member with the Autism Society of the Mahoning Valley, a Corps Council member and Teen Group Leader with the Salvation Army of Salem, Ohio. 

A lifelong resident of the Mahoning Valley, Dee is a proud mom of her two grown sons and resides in Salem.

Lyda (Lyddy) Jones

Benefits Consultant

Hello! I’m Lyddy Jones, and I have dedicated my professional life to the insurance industry since 1979. Over these years, I've had the privilege of navigating the evolving landscape of insurance, working with countless clients to help them secure their futures and protect what matters most to them. My commitment to providing personalized service and building trusting relationships has been the cornerstone of my career, allowing me to assist families and businesses through various life changes and challenges. I have worked in the Group and Individual fields as well as a strong presence in the Senior Health Plans.

In addition to my professional pursuits, I am actively involved in our local Garden Club.  Gardening has always been a source of joy for me, providing a beautiful escape from daily routines and a chance to connect with nature. It has also introduced me to a wonderful group of individuals who share my love for cultivating not just plants, but friendships, as well. Through our shared passion for gardening, we have created a supportive and encouraging environment that has enriched our lives and our community.

When I’m not busy with work or community activities, my heart truly belongs to my grandchildren. They are the light of my life and bring immeasurable joy and laughter to my days. Spending time with them, whether we are playing games, exploring the outdoors, or simply sharing stories, fills my life with purpose and happiness. I cherish every moment spent with them, as they inspire me to remain young at heart and embrace life’s adventures with open arms.

As I reflect on my journey, I am proud of the relationships I have built and the lives I have touched through my work and community involvement. I remain passionate about the insurance industry and continue to seek out opportunities to learn, grow, and give back. Whether it’s through my professional endeavors or my personal interests, I am committed to making a positive impact in the lives of those around me.

The Value of a Benefits Broker.

Brokers are paid by the insurance carriers, so their service is free to the consumer. A benefits broker must be a licensed professional in the state in which they sell insurance, and they must go through extensive training to earn their license. They are required to continue their training on an annual basis.

Benefits brokers help individuals and business owners understand all their options and can often customize a package unique to the customer. They help determine the insurance types that best fit your needs and recommend plans that give you the best coverage for your dollars spent.

A benefits broker can:

  • Present plan options from multiple insurance carriers
  • Compare the pros and cons of the different insurance plans
  • Facilitate enrollment into a plan
  • Understand the continually changing insurance legislation
  • Provide ongoing service representing your needs to the insurance carrier
  • Review your insurance policy annually and facilitate renewal if necessary


Let RCG make finding, purchasing, and maintaining health insurance easier!